AI RECEPTIONIST FOR COMMUNITY ORGANIZATIONS

Be there for your community.Even when your office can’t.

Answer everyday questions, take messages and connect callers with your team—while you focus on the people in front of you.

Keep your number · Free setup · From $129/month

A welcoming first hello

Call answered
Caller

“What time can I drop off a food donation?”

CallNova.io

“The pantry accepts donations Monday to Friday, 9 am–3 pm. Would you like me to take a message for the team?”

Donation inquiryMessage shared with your team

For the places people turn to.

Houses of worship
Churches · Mosques · Synagogues · Temples
Food banks
Community centers
Senior services
Animal shelters
Social services

Less phone work. More people work.

Answer routine questions

Hours, programs and directions.

Capture clear messages

The details your team needs.

Connect callers with a person

Human help when it matters.

We do the setup. You keep your number.

Your receptionist is built around your organization, checked before launch and ready to answer when you forward your calls.

  1. 01

    We learn your organization

    Share your website. We organize your hours, programs and FAQs into your receptionist’s knowledge base, then confirm any missing details with you.

  2. 02

    We customize, safeguard and test

    We set how your receptionist answers, takes messages and handles sensitive information. Then we test realistic calls and review the setup with you before launch.

  3. 03

    Forward your number. We answer.

    We provide a local number and guide you through forwarding your existing calls to it. Your custom AI receptionist answers the forwarded calls—while your community keeps dialing the number they already know.

FOR COMMUNITY-BASED ORGANIZATIONS

Simple plans.Every hello covered.

A receptionist that knows your organization. Maintained for you. Choose your coverage. We handle setup and weekly information updates, so your team can focus on the people you serve.

For faith organizations, food banks, community centers, senior services, animal shelters and local nonprofits.

EVERY PLAN INCLUDES 24/7 AI answering
  • 20% OFF*Save $32.25/month*

    Welcome

    Package Value
    $161.25/ month
    $129/ month

    A warm first response, day or night.

    Everyday questions, clear messages and a welcoming first point of contact.

    • 150 minutes included / month
    • Approx. 50 calls/month
    • Estimated at 3 minutes per call
    • Additional minutes: $0.45/minute

    Your everyday call coverage

    • 1 organization phone number
    • A greeting tailored to your organization
    • Answers about hours, programs and directions
    • Takes messages and volunteer or donation inquiries
    • Emailed call summaries and transcripts

    No hidden Cost

    Get started
  • ≈30% OFF*Save $98.14/month*

    Community Plus

    RECOMMENDED
    Package Value
    $327.14/ month
    $229/ month

    More coverage. Easier coordination.

    Help callers arrange a time, reach your team and ask questions in their preferred language.

    • 400 minutes included / month
    • Approx. 133 calls/month
    • Estimated at 3 minutes per call
    • Additional minutes: $0.45/minute

    All Welcome features, plus:

    • Appointment booking with your connected calendar
    • Direct transfer to a designated team contact
    • English and Spanish answering

    No hidden Cost

    Get started
  • 40% OFF*Save $266.00/month*

    Community Pro

    Package Value
    $665.00/ month
    $399/ month

    More conversations. More thoughtful handoffs.

    For more inquiries and better coordination across your organization’s team.

    • 800 minutes included / month
    • Approx. 267 calls/month
    • Estimated at 3 minutes per call
    • Additional minutes: $0.45/minute

    All Community Plus features, plus:

    • Warm transfers with a brief caller introduction
    • Routes inquiries to the appropriate team member
    • Categorized messages for programs, donations and volunteering

    No hidden Cost

    Get started

PLACES WE SERVE

  • United States
  • Canada
  • United Kingdom

Prices shown in USD.

Not sure which plan fits?

Tell us how your organization handles calls, and we’ll help you choose.

Talk about your organization’s calls

CUSTOMER REVIEWS

What our customers say.In their own words.

A lot of our calls are about opening hours, where to find us, and what to bring. The AI receptionist answers those questions, which means fewer interruptions while we’re helping families. We didn’t have to set it up ourselves, either—the team handled that for us.
MRMichelle R.Food bank director
Our service times and events change throughout the year, so keeping information current matters. The weekly updates from our website mean we’re not maintaining a separate set of answers ourselves. People can call with common questions even when the office is closed.
DTDavid T.Church office manager
We’re a small team, so I was relieved we didn’t have to learn a new system just to get started. They took care of the setup. Now callers can get answers to common questions about our services, and the weekly knowledge updates help keep those answers in step with our website.
SLSusan L.Senior services coordinator
Contact

Let's talk about your calls

Have questions about setup, pricing, or custom workflows? Send us a message and we'll reply within one business day.

Headquarters
Seattle, WA